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Return & Refund

We take great care to ensure every Aarambh Foodsproduct reaches you in perfect condition. However, if your order arrives defective, damaged, or incorrect, we're here to make it right.

 

When Can You Raise a Return or Refund Request?

You can raise a return or refund request within 4 working days of delivery if:

  • The product received is damaged or broken

  • The product is defective or of significantly poor quality

  • You received an incorrect item (wrong product or variant)

  • The product is past its expiry date or has a very short shelf life remaining upon delivery

 

đź“Ś Important: Requests raised after 4 working days of delivery will not be accepted. We recommend inspecting your order as soon as it arrives.

 

What We Cannot Accept

Due to food safety and hygiene standards, we are unable to accept returns for:

  • Products that have been opened, partially used, or tampered with

  • Products returned without their original packaging or labels

  • Items where the complaint is raised beyond the 4-day return window

  • Products purchased during a final sale or marked as non-returnable at the time of purchase

 

How to Raise a Request

  • Step 1 – Take clear photos or a video of the damaged or incorrect product and its packaging.

  • Step 2 – Share these along with your order details via:

  • Step 3 – Our team will review your request within 1–2 business days and confirm next steps.

  • Step 4 – Once approved, we will process a replacement or refund as applicable.

 

Please retain the original packaging, product, and all accompanying materials until the return is fully resolved.

 

Replacement

In most cases, we offer a direct replacement for damaged, defective, or incorrect items. Replacements are dispatched within 2–3 business days after your request is approved, at no extra charge.

 

Refunds

If a replacement is not possible, a refund will be issued as follows:

  • Refund to original payment method (card, UPI, net banking): processed within 7–10 working days after verification.

  • Refund as Aarambh Foodsstore credit: processed within 24–48 hours.

 

đź“Ś Note: Shipping charges are non-refundable unless the return is due to an error on our part (e.g., wrong product sent, damaged in transit).

 

Order Cancellations

Before Dispatch

If you wish to cancel your order before it is dispatched, please contact us immediately at aarambhfoods2026@gmail.com. If the order has not yet been shipped, we will cancel it and process a full refund within 5–7 business days.

 

After Dispatch

Once an order has been dispatched, it cannot be cancelled. If you refuse delivery, the order will be returned to us and processed as per our standard return policy. Original shipping charges may not be refunded in such cases.

 

Frequently Asked Questions

 

Q: My package arrived damaged. What do I do?

A: Don't discard the packaging or product. Take clear photos or a short video and share them with us at aarambhfoods2026@gmail.com or on WhatsApp at +91 76 00 70 66 11 within 4 days of delivery. We'll sort it out for you right away.

 

Q: Can I return a product if I simply didn't like it?

A: We're sorry to hear that! Unfortunately, we are unable to accept returns for products that have been opened or used. However, we'd love to hear your feedback — please reach out to us so we can improve.

 

Q: How will I know when my refund is processed?

A: Once your refund is approved, it is processed within 7–10 business days to your original payment method. You'll receive an email or WhatsApp update from us as soon as the transaction is complete.

 

Contact Us

For any return or refund related queries:

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST

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